Sunday, July 15, 2007
OH Beautiful -- Engaging US Citizens with An American Icon

So, by now everyone knows I've been out on vacation for 2 weeks but did you know I was out of the country? And did you know that 4 days before I was leaving, I discovered that my passport had expired earlier this year?

Getting the passport in a matter of 3 days is another story-- this is the story of my brand new passport. I mention it here because it is a shining example of using every touchpoint in the communications process as a chance to inspire--- multi-purpose at its best.

28-page version of the passport comes with 13 inspirational quotes, including six from United States presidents and one from a Mohawk Thanksgiving speech. The pages, done in a pink-grey-blue palate, are rife with portraits of Americana ranging from a clipper ship to Mount Rushmore to a long-horn cattle drive.

“We thought it really, truly reflects the breadth of America as well as the history,” said Ann Barrett, deputy assistant secretary of state for passport services. “We tried to be inclusive of all Americans.”

This is the first redesign since 1993 and the layout has been in the works for the past 6 years! I wonder what my clients would say if I worked on their projects for 6 years.

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