I've been reading with interest about the Xerox turnaround and today's WSJ interviewed Anne Mulcahy, the former saleswoman turned CEO credited for "managing one of the most adroit
corporate turnarounds" since IBM.

Her strategy-- 2 important priorities- her customers and ... you know them... you love them... her employees-- and not in that order! Build confidence, build enthusiasm and then take it to the customer. Her message "take care of your employees as if your life depended on it." Even if Wall Street loves you, if your employees don't feel that sense of loyalty and commitment, you've won the battle but lost the war.

That's a message worth sharing. Keep reading.
I heart you all.